Privacy
Privacy at Booth Cover
Booth Cover is run by Grace Insurance (GeePeeVee Pty Ltd). Grace arranges cover under another firm's Australian Financial Services Licence (AFSL), and that firm is Community Broker Network Pty Ltd, AFSL 233750. Community Broker Network's privacy policy applies to the details you give us, and this page explains it for photo booth operators.
The details our forms ask for
On the quote form we ask which covers you want, how many booths you run, where the business is based, the date you need cover from, and whether you already have insurance, and who it's with. It then asks for your name, phone number, email and, if you like, your booth business's name.
The full quote form on the Get a quote page also asks for your business address, ABN, entity and business names, turnover, what your gear is worth, and answers to the insurer's questions about past claims, insolvency, criminal and safety convictions, and how you work.
The contact form asks for the same contact details, the covers you're interested in, whether your booths are left unattended, and your message. Every form also records the web page you sent it from and the result of our spam checks.
Who sees your enquiry
Each enquiry is stored in our database and emailed to Grace Insurance at info@graceinsurance.com.au. A Grace broker uses it to contact you and to ask insurers for quotes on your photo booth business.
Community Broker Network's policy also lets it pass your details to reinsurers, which take on part of an insurer's risk, and to other insurance intermediaries, meaning firms that arrange insurance between a customer and an insurer. Industry bodies can get them too, and so can insurance reference bureaus, the shared databases insurers check for a person's claims history.
Some of those who get your details may be overseas, in Malaysia, the Philippines, Vietnam, the United Kingdom, the European Union or the United States.
Check or fix your details
Community Broker Network's Privacy Officer handles requests to check or fix your details. Phone 1300 905 577, or post a letter to Level 3, 330 Collins Street, Melbourne VIC 3000. If it's about a quote you've asked for, Grace Insurance is on 1800 556 777.
Unhappy with how your details were handled?
Write to or phone the same Privacy Officer. Community Broker Network's policy sets 14 working days for a privacy complaint to be resolved. The Office of the Australian Information Commissioner (OAIC), which enforces Australia's privacy law, also takes complaints at www.oaic.gov.au.
Where to find the whole policy
The full privacy policy is on Community Broker Network's website: cbn.au/privacy-policy (updated June 2023).